Shipping policy

Shipping Policy

RASSA FOODS delivers products across India, subject to serviceability of the delivery location.

Order Processing:
Orders are generally processed within 2–4business days after successful payment and order confirmation.

Delivery:
After dispatch, delivery time may vary depending on the delivery location, courier service and other circumstances. Estimated delivery timelines, where available, will be shown during checkout or communicated after dispatch.

Shipping Charges:
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.

Order Tracking:
Where tracking is available, tracking details will be shared with the customer after the order has been dispatched.

Delivery Address:
Customers are responsible for providing a complete and accurate delivery address and contact details. RASSA FOODS is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Delayed or Damaged Shipments:
If an order is delayed, damaged or appears to have been mishandled during delivery, please contact us as soon as possible with your order details and, where applicable, photographs of the package.

Undelivered Orders:
If a shipment is returned to us because of an incorrect address, failed delivery attempts or the recipient being unavailable, additional shipping charges may apply for re-shipment.

For any shipping-related questions, please contact RASSA FOODS through the contact information provided on our website.