Refund policy

Return & Refund Policy

At RASSA FOODS, we take care to pack every order safely and securely.

Returns:
Due to the nature of our food products, we generally do not accept returns or exchanges once an order has been delivered.

Damaged or Incorrect Order:
If your order arrives damaged, leaking, broken, or you receive an incorrect product, please contact us as soon as possible after delivery. Please provide your order number and clear photos/videos of the package and product.

After reviewing the issue, we may offer a replacement or refund where appropriate.

Refunds:
If a refund is approved, the eligible amount will be processed to the original payment method used for the order. Processing time may vary depending on the payment provider.

Order Cancellation:
Cancellation requests should be made before the order is shipped. Once an order has been shipped, cancellation may not be possible.

Contact:
For any return, refund, replacement, or order-related concern, please contact RASSA FOODS through the contact details provided on our website.

RASSA FOODS reserves the right to review each request individually and take appropriate action in accordance with applicable laws and regulations.